Businesses can simplify their accounting and payroll processes by using QuickBooks' multi-user mode, which enables multiple users to access the same company file at once. However, QuickBooks Error H202 is among the most frequent problems users encounter with this configuration.
When a workstation attempts to connect to a company file on a different computer (the server), but QuickBooks is unable to access it, this error usually shows up. Frequently, the error message says:
“Error code H202: This company file is on another computer, and QuickBooks needs some help connecting.”
Don't worry if you've seen this message. What causes QuickBooks Error H202, how to resolve it step-by-step, and what to do if related problems like the QuickBooks Unrecoverable Error arise during the process are all covered in this comprehensive troubleshooting guide.
What Is QuickBooks Error H202 and Why Does It Occur?
A network-related problem known as QuickBooks Error H202 arises when your computer's workstation is unable to connect to the server that houses the company file. Simply put, QuickBooks is attempting to enter multi-user mode, but the connection is unsuccessful.
The error can interfere with day-to-day business operations by preventing users from opening the company file that is stored on the server.
Typical Reasons for QuickBooks Error H202
The following are the primary causes of this error:
- Incorrect hosting configuration: It's possible that the workstation is configured to allow multiple users to access it when it shouldn't.
- Blocked QuickBooks services: Computer-to-computer communication may be blocked by firewall or antivirus software.
- Damaged or missing network data files (ND files) – These files not running – Multi-user access requires this service.
- QuickBooks Database Server Manager is not operating.- Multi-user access requires this service.
- DNS or problems with the network connection Error H202 may be caused by poor or erratic network connectivity.
If the program crashes while attempting to reconnect, you may also experience other problems, like sluggish response times, frozen screens, or even a QuickBooks Unrecoverable Error.
How to Identify QuickBooks Error H202
This error is easily identifiable if:
- A company file saved on a network location cannot be opened by you.
- QuickBooks displays the “H202” error message.
- The same file can be opened in single-user mode, but not in multi-user mode.
- You observe lags in performance or disconnections between workstations.
Step-by-Step Methods to Fix QuickBooks Error H202
Let's go over tried-and-true troubleshooting techniques to swiftly fix QuickBooks Error H202.
Step 1- Run QuickBooks File Doctor.
A built-in tool called QuickBooks File Doctor is intended to automatically resolve file and connection issues.
- Install the QuickBooks Tool Hub after downloading it from the official Intuit website.
- Go to Company File Issues after opening it.
- Choose "Run QuickBooks File Doctor."
- Click after selecting your company file. Verify your network and files.
- Await the completion of scanning and repair by the tool.
After finishing, restart QuickBooks to see if the issue has been fixed.
Step 2: Examine Your Hosting Preferences
Your company files should only be stored on the server computer, not on workstations.
- Launch QuickBooks Desktop on every workstation.
- Navigate to File > Utilities.
- Do not select Host Multi-User Access if it appears; this indicates that hosting is off, which is accurate.
- Click Stop Hosting Multi-User Access if it appears to turn off hosting on that system.
Try going back to multi-user mode after verifying the settings.
Step 3: Configure QuickBooks Database Server Manager
Your workstations will be unable to connect to the company file if your QuickBooks Database Server Manager isn't operating properly.
- Launch the Tool Hub for QuickBooks.
- Navigate to QuickBooks Database Server Manager under Network Issues.
- Examine the folder containing your company file.
- Reopen QuickBooks in multi-user mode after the scan is finished.
The network connection between your workstations and server should be restored as a result.
Step 4: Check Firewall and Network Permissions
QuickBooks connections may occasionally be blocked by your firewall or security program.
To correct this:
1) Navigate to the Windows Firewall settings.
2) Include exclusions for:
- Ports for QuickBooks (8019, 56728, 55378–55382).
- QuickBooks executable files (QBUpdate.exe, QBDBMgrN.exe, and QBW32.exe).
3) Restart the workstations and server after saving your settings.
Next, attempt to launch QuickBooks in multi-user mode once more.
Step 5: Test Network Connectivity
A simple "ping" command can be used to check if your workstation can connect to the server.
- Launch the Command Prompt (CMD) on the workstation.
- Enter ping [servername] and hit Enter.
(Enter the real server name in place of servername.)
The connection is steady if you receive a successful response. If not, you'll need to verify the settings of your router or network cables.
Steps to Verify and Rebuild Data After Fixing QuickBooks Error H202
Verify and rebuild your data after fixing QuickBooks Error H202 to make sure there was no data loss or corruption during the troubleshooting process.
To Confirm Information:
- Select File > Utilities > Verify Data in QuickBooks.
- QuickBooks will notify you to rebuild if it discovers problems.
To Rebuild Information:
- Select Rebuild Data under File > Utilities.
- When prompted, create a backup of your company file.
- Let QuickBooks fix any discrepancies.
Verify that all data appears to be correct and that your company file opens normally in multi-user mode after the rebuild process.
Additional Tip: Fix QuickBooks Unrecoverable Error
Users may occasionally run into a QuickBooks Unrecoverable Error while attempting to fix Error H202; this error is typically brought on by corrupted data or insufficient updates.
To correct it:
- Launch the QuickBooks Tool Hub.
- Select Quick Fix My Program under Program Issues.
- Reopen your company file after restarting QuickBooks.
Try launching QuickBooks File Doctor once more if the error continues, or use Verify/Rebuild Data to fix file-level problems.
Conclusion
When multiple users depend on accessing the same company file, QuickBooks Error Code H202 can be particularly annoying. Fortunately, multi-user functionality can be swiftly restored by following the correct procedures, which include checking network settings, modifying hosting configurations, and utilizing QuickBooks repair tools.
To avoid more data damage, it is best to get professional assistance if you keep running into QuickBooks Error H202 or run into related problems like a QuickBooks Unrecoverable Error.
? For professional assistance, contact our QuickBooks Support Team at +1-866-500-0076. Our qualified QuickBooks technicians can identify the problem, fix corrupted files, and restore your accounting system's functionality.
